Keighley Privacy

1. Information Keighley Collects

Keighley collects and processes several types of personal information, including:

2. How Keighley Uses Your Information

Keighley uses your personal information for the following purposes:

• Keighley Service (Contract Performance):
  • Processing and managing vehicle rental bookings and agreements for Keighley. Verifying your identity and confirming compliance with Keighley rental requirements. Facilitating vehicle collection and return processes at Keighley locations. Processing payments and managing deposits and charges for Keighley rentals.
• Keighley Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information from Keighley. Responding to your inquiries and providing customer support for Keighley. Notifying you of changes to Keighley's services or policies.
• Keighley Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have given consent or where Keighley has a legitimate interest. You can opt out at any time.
• Service Development (Legitimate Interest):
  • Analyzing Keighley website usage to improve user experience and functionality. Conducting research to improve Keighley vehicle fleet and services.
• Keighley Compliance (Statutory Requirement):
  • Meeting Keighley legal, regulatory, and tax obligations. Preventing fraud and maintaining service security. Resolving disputes and enforcing Keighley’s terms and conditions.

3. Keighley Information

Keighley may share your personal information with:

• Keighley Partners: Third-party companies engaged to help Keighley deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually required to protect your data.

Keighley does not sell your personal information to third parties for marketing purposes.

4. Data Security — Keighley

Keighley implements appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. No internet transmission or electronic storage method is completely secure; Keighley cannot guarantee absolute security of personal information, but it takes reasonable steps to reduce the risk of unauthorised access.

5. Keighley Retention

Keighley keeps personal information only for as long as needed to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods differ according to the type of information and the processing context.

6. Your Rights — Keighley

Under UK data protection law, you have the following rights in relation to Keighley:

• Right of Access — Keighley: Request a copy of the personal information Keighley holds about you.

To exercise these rights, please contact Keighley using the details below.

7. Cookies and Tracking — Keighley

Keighley’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Keighley Policy Updates

Keighley may update this Privacy Policy periodically to reflect changes in our practices or in legal requirements. Updates will be posted on this page with a revised Last Updated date. We recommend you review this policy regularly.

9. Contact Keighley

For questions about our Privacy Policy or our data handling, please contact Keighley: